Each customer has the right to be happy and satisfied with their purchase. Please read the guidelines below to make sure you understand our refund policy.
Eligiblity for a refund
To be eligible for a refund the following conditions must be met:
- 14 days has not gone by since the delivery of your order. When your order is delivered please contact us immediately if there were any issues with the purchase.
- Your items must be in the same condition that you received them. You must place the product back in the orginal packaging.
Non-returnable for refund
Since you have approved the e-proof that was sent to you, no refund is be considered:
- if you have changed you mind regarding the colour choice,
- if there are any spelling mistakes.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit automatically be applied to your credit card or original method of payment, within a few days.
Shipping on Refunds
To return your product, you should mail your product to: 1256 Ste Marie Road, Embrun, ON, K0A1W0
You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable